Shipping Information:
- Free Shipping: Orders $50+
- Flat Rate Shipping: Orders $25-$49.99
- Carrier Rates Apply: Orders below $25
Processing & Delivery Time:
- No expedited processing or delivery available.
- Orders are typically processed within 3 business days.
- Note: Saturday, Sunday and Holidays are not considered business days.
- Estimated delivery date is visible on the product page and in the cart during the checkout.
Shipping Limitations:
- Shipping to U.S. military addresses available
- Army Post Office (APO),
- Diplomatic Post Office (DPO)
- Fleet Post Office (FPO)
- No shipping to Puerto Rico, Guam, and other U.S. territories
- No international shipping
Multiple Shipments:
- No extra charges for multiple packages
More Details:
Christmas Holiday:
Office closed Tuesday 12/24 & Wednesday 12/25
We look forward to hearing from you!
Thank you for reaching out to us. If you have questions or concerns about your online order or any other matter related to our online store, please do not hesitate to contact us. Our friendly and knowledgeable customer service team is available to assist you from Monday through Thursday from 8:30 AM to 5:00 PM Eastern and on Fridays from 8:30 AM to 4:00 PM Eastern.
Online Store-Related Questions: ContactUs@mckee.com
Product Questions: CLICK HERE
To ensure prompt and efficient service, please include the following information in your email:
- Subject: Request for Assistance with Online Order [Order Number]
- Order number
- Full name
- Email address used for the order
- A detailed description of your issue or concern (e.g. incorrect item received, damaged item, delayed delivery, etc.)
- Any relevant images or photos that illustrate the issue (optional)
We are committed to providing a timely response and strive to reply to all emails within 48 hours or less. We appreciate your inquiry and look forward to the opportunity to assist you soon.
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